Effective Date: 1-Dec-2024
At Coffeeman Coffee, we are committed to ensuring your orders are delivered promptly and securely. Please review our shipping policy for detailed information regarding shipping rates, processing times, and delivery.
1. Order Processing
1.1 Processing Time:
- Orders are processed within 1-2 business days, excluding weekends and holidays.
- Orders placed after 5 PM (local time) will begin processing the next business day.
1.2 Order Confirmation:
Once your order is successfully placed, you will receive an email confirmation with the details of your purchase.
2. Shipping Rates and Delivery Times
2.1 Shipping Rates:
Shipping costs are calculated at checkout based on the destination, shipping method, and order weight.
2.2 Estimated Delivery Times:
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-3 business days
- Overnight Shipping: 1 business day
Delivery times are estimates and may vary due to unforeseen circumstances such as weather, carrier delays, or customs processing.
2.3 Free Shipping:
Free shipping is available on orders over $[Insert Amount], applicable to standard shipping within the United States.
3. Shipping Restrictions
3.1 Domestic Shipping:
We currently ship to all states within the United States, including Alaska and Hawaii.
3.2 International Shipping:
At this time, we do not offer international shipping.
4. Tracking Your Order
4.1 Once your order has been shipped, you will receive an email with tracking information.
4.2 You can track your shipment using the link provided in the email or directly on the carrier’s website.
5. Delayed or Missing Shipments
5.1 If your order is delayed beyond the estimated delivery time, please contact us at:
- Email: coffeeman337@gmail.com
- Phone: 318.584.9154
5.2 Lost Packages:
If your package is confirmed as lost by the carrier, we will offer a replacement or a refund.
6. Damaged or Incorrect Items
6.1 Damaged Items:
If your order arrives damaged, please contact us within 7 days of delivery with photos of the damaged items and packaging.
6.2 Incorrect Items:
If you receive an incorrect item, please notify us immediately. We will arrange for a replacement or refund at no additional cost to you.
7. Changes to Shipping Policy
We reserve the right to update or modify this policy at any time without prior notice. Changes will be reflected on this page.
8. Contact Us
For questions or concerns regarding our shipping policy, please contact us:
- Email: coffeeman337@gmail.com
- Phone: 318.584.9154
- Address: USA